for Communication Officers

The internet, mobile devices and social media have made (mass) communication much easier. Now, communication officers face the challenge of maintaining overview over all these media, while connecting with the right people at the right time. The ASK Dashboard supports:

Notifying

Send out personal messages to relevant groups, based on dynamic selection criteria such as location, status, qualifications or group. You can contact people in the way that they prefer, or that is most suited to the situation, using e-mail, voice message, sms, or even Twitter.

The quickest and most efficient way to communicate with people is through their Paige.

Connecting

ASK helps you stay in touch with the right people. But sometimes, it is even better to cut out the middle man and directly connect relevant parties to each other. Allow customers to talk to the service engineer or the delivery person directly.

All communications are logged in the ASK Dashboard. This way you stay informed of interactions going on in your organization, but you don't have to process every request personally, and have your hands free to respond to exceptions.